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Prepare and fulfill eshop orders, both for local pickup and delivery.
Process eshop returns and exchanges.
Process stock deliveries in retail system and putaway into stockroom.
Perform regular cycle counting of the stockroom to minimize losses.
Register warranty claims with the manufacturer.
Monday to Friday 08:00 to 12:00 (or similar) work schedule.
Ensure timely processing of orders and returns.
Assume responsibility for accuracy of stock.
Explain the Joe Nimble toefreedom and the functional footwear design concept with enthusiasm and clarity.
Become knowledgeable on the product materials and properties.
Be able to advise customers on product size and fit.
Assist customers to identify the appropriate footwear for their requirements.
Knowledge, Skills and Abilities
Excellent communication skills in Czech and English -oral and written
Excellent computer skills (MS Outlook, Word, Excel) and ability to quickly learn new systems (e.g. ecommerce systems, web-portals, etc.).
Ability to communicate clearly and effectively through multiple lines of communication (IM/chat, email, phone).
Willingness to work extra hours as required during peak sales periods.
Ability to cooperate with colleagues as well as function effectively independently.
Be physically capable of moving boxes (5 - 15 kg) in stockroom and be working on your feet (standing) for a high percentage of the work shift.